Sonex Labs

Voice agents · తెలుగు

Telugu AI calling agents for your business

A Telugu AI calling agent calls your customers, or answers when they call, in everyday Telugu with the English words people in Hyderabad and Vijayawada really use. It handles reminders, payment follow-ups, order confirmation, lead calls and support, and passes the call to your team when a person is needed.

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The Telugu demo agent confirms a home blood-sample collection for a made-up Hyderabad diagnostic lab. Play the customer: confirm the slot, change it or ask about fasting. This is a live agent with sample data, not a recording. Calls end after 90 seconds; no phone number or sign-up needed.

What it does

Five jobs Telugu calling agents take on first.

Each one is a short, repeatable conversation with a clear outcome, which is where an agent saves a team the most time.

Reminders

Lab, clinic and renewal reminders: “రేపు ఉదయం ten thirty కి మీ appointment ఉందండి.” Outbound calling campaigns

Order confirmation

COD and order confirmation for online shops before dispatch. The AI telecaller

Customer support

Bookings, delivery and account questions on your number, in Telugu or English. AI IVR on your number

How Telugu callers talk

Telugu calls mix English in almost every sentence.

Telugu callers drop English into nearly every sentence: “appointment confirm చేయాలా?”, “payment pending ఉంది”. Valmiki STT writes that mix down as it is said, without being told the language first, and Pāṇini TTS reads Telugu script and English words in one voice.

Regional speech differs. Telangana Telugu, around Hyderabad, carries many Urdu and Hindi words and its own forms (ఎట్లున్నరు for “how are you”), while coastal Andhra speech is closer to the written standard (ఎలా ఉన్నారు) and Rayalaseema has its own accent. Hyderabad callers may also switch into Dakhni, the local Hindi-Urdu.

Politeness is carried by the respectful plural, మీరు, and by అండి at the end of a sentence. A business call should use both; an agent that drops అండి sounds abrupt to many callers.

Lines an agent might say

  • మీ appointment రేపు ఉదయం ten thirty కి ఉంది.

    Your appointment is tomorrow at ten thirty in the morning.

  • పన్నెండు వేల ఐదు వందల రూపాయలు

    ₹12,500

  • ఒకటిన్నర లక్షలు

    1.5 lakh

  • రేపు, ఎల్లుండి

    Tomorrow, the day after tomorrow

Numbers, dates and times

Times in English words, dates and amounts in Telugu.

Many Telugu speakers say clock times in English even in an all-Telugu sentence (ten thirty కి), and we recommend agents do the same: it is how callers talk, and long Telugu time phrases are where speech most often goes wrong. Dates and amounts work well in Telugu: రూపాయలు, వేలు, లక్షలు and కోట్లు, so ₹12,500 is పన్నెండు వేల ఐదు వందల రూపాయలు.

Make sure the agent's instructions say what రేపు (tomorrow) and ఎల్లుండి (the day after tomorrow) are as dates, so it never guesses. OTPs, phone numbers and booking IDs should be read one digit at a time.

How it works

Three models handle every turn of the call.

The caller speaks, Valmiki STT writes it down, Vyas LLM decides the reply, and Pāṇini TTS says it.

  1. 01

    Valmiki STT listens

    Valmiki STT transcribes Telugu and English in the same sentence and detects the language without being told.
  2. 02

    Vyas LLM decides

    Vyas LLM reads the transcript with your instructions and picks the next step: answer, ask one question, use one of your tools, or transfer the call.
  3. 03

    Pāṇini TTS speaks

    Pāṇini TTS answers in a Telugu voice, reading Telugu script and English words alike. Clone a native speaker from a 10-second sample for a local accent.
  4. 04

    Your tools and your team

    Agents support MCP and tool calling during a call. The agent can transfer the call live to a person on your team. Every call has a recording and a transcript.

Price

$0.055 per minute, the same in Telugu as in English.

$0.055 per minute is the published price for agent calls. Telephony you connect from your own provider carries no Sonex minute charge.

Per minute1,000 minutes10,000 minutes
US dollars (published price)$0.055$55.00$550.00
Indian rupees₹5.23₹5,227₹52,272

Rupee figures use ₹95.04 per US dollar (open.er-api.com, 24 October 2026). They are for planning only. Full details on pricing; estimate a month of calls, with your telephony provider's rates, in the AI calling cost calculator. The AI calling agent price in India page answers the common questions in rupees.

Rules

What the calling rules ask of an AI agent.

An opening line that says so

నమస్కారం అండి, ఇది [కంపెనీ] తరఫున AI assistant కాల్, ఈ కాల్ రికార్డ్ అవుతోంది.

Hello, this is an AI assistant calling for [company], and this call is being recorded.

AI calling is legal in India, and the rules for business calls apply to an AI agent as they do to a person. TRAI now treats every call dialled by software, AI agents included, as an A2P call: from 27 November 2026 the business must declare these calls, and the numbers it calls from, to its telecom operator in advance. Promotional calls must come from 140 numbers, and service calls from banks, insurers and other regulated firms from the 1600 series. Read TRAI's rules on robocalls and commercial calls and TRAI's 140, 1600 and 1601 number series.

For overdue loans, the RBI's recovery directions apply from 1 January 2027: calls only between 08:00 and 19:00, every recovery call recorded and kept for six months, and the debt discussed only with the borrower or guarantor. They do not mention AI, so hold an AI agent to the same standard as a person. See RBI's recovery rules for calls. Most duties for call recordings under the DPDP Rules start on 13 May 2027 (DPDP and call recordings).

Telling the caller in the first line that the call is with an AI agent and is recorded is the simple, safe default everywhere. More openings are in the AI disclosure and recording-notice scripts, and country rules in AI calling rules by country. These are summaries, not legal advice.

FAQ

Telugu AI calling agents, answered.

Yes. The demo near the top of this page is a live agent, not a recording. Press start, allow the microphone and talk to it in Telugu. Demo calls end after 90 seconds, and no phone number or sign-up is needed.

Yes. Valmiki STT transcribes both languages in the same sentence without being told which is coming, and the agent can reply in the same mix.

Whichever its instructions and sample lines are written in. Pāṇini reads the words the agent produces, so Telangana words give Telangana replies. For a regional accent, clone a native speaker's voice.

We recommend English words for clock times (ten thirty), with dates and amounts in Telugu. Callers say times that way, and it avoids the long Telugu time phrases where speech most often slips.

Valmiki STT detects the language on each turn and transcribes Hindi too. Say in the agent's instructions whether it should follow the caller into Hindi or answer in Telugu.

If its instructions tell it to. Ask for the respectful plural (మీరు) and అండి at the end of sentences; it is what callers expect from a business.

$0.055 per minute is the published price, the same for every language: about ₹5.23 at the 24 October 2026 exchange rate. 1,000 minutes of calls cost $55.00, about ₹5,227. Telephony you connect from your own provider carries no Sonex minute charge.

Build a Telugu calling agent and take a test call.

Write what the agent should handle, pick a voice, connect a number and call it yourself. Talk to us if you want it built for you.