Managed cloud
We handle infrastructure, uptime and scaling. Fastest path to production.
Enterprise
Production-grade voice AI for regulated industries.
Done-for-you setup, native integrations and a compliance posture your auditors already recognise.
150+
Global customers
5M+
Calls processed
< 200ms
Time to first byte
Looking for the product itself? See AI voice agents: inbound and outbound calls at $0.055 per minute. Or go straight to the AI IVR or outbound calling campaigns.
Industries
Pick your industry. We already speak its language.
Each deployment ships with the workflows, compliance posture and integrations that industry runs on.
BFSI
Banking and lending
Collections and servicing in the borrower's own language.
View banking and lendingClinical
Healthcare
Patient conversations that respect language and privacy.
View healthcareBFSI
Insurance
Renewals, claims and verification at policy-book scale.
View insuranceConsumer
E-commerce and retail
Order, delivery and returns support in every regional market.
View e-commerce and retailOperations
Logistics and mobility
Driver, rider and consignee calls at fleet scale.
View logistics and mobilitySales
Real estate
Property enquiries called back, qualified and booked for a visit.
View real estateComparison
Everything in self-serve, plus what production at scale actually requires.
| Self-serve | Enterprise | |
|---|---|---|
| Pricing | Pay as you go | Volume pricing negotiated directly |
| Concurrency | 5 rps, 1 concurrent call | Scale to your peak, no queue latency |
| Setup | Self-serve | Done-for-you: we build and integrate |
| Deployment | Managed cloud | Managed · private VPC · on-premises |
| LLM | BYOK, no markup | BYOK, no markup |
| Compliance | Standard | DPDP, HIPAA-ready, GDPR, CCPA, custom DPA / BAA |
| Integrations | Standard connectors | Custom Sonex Flows development |
| Phone numbers | Managed or bring your own | Dedicated numbers at scale |
| Support | Dedicated account manager, priority SLA, Slack |
Deployment
Deploy where your data needs to be.
Private cloud / VPC
Your own network boundary. Calls, transcripts and customer data stay inside your perimeter, designed for BFSI and healthcare data residency requirements.
On-premises or hybrid
Deploy inside your own datacentre with full control over residency, security posture and audit surface. Air-gapped environments available.
Compliance
Compliance is not an add-on.
It is part of the deployment architecture from day one. All calls, transcripts and records encrypted in transit and at rest. Every workspace tenant-isolated, every access event logged and audit-ready.
GDPRCCPAHIPAA-readyDPDPRBACE2E encryptedFull audit trailsMulti-tenant isolation
Gulf contact centres
Arabic voice agents for Gulf contact centres.
Agents that answer and call in Arabic, follow the caller into English and back, and hand calls to your team live.
Arabic text to speech
Gulf callers often switch between Arabic and English in one call. Valmiki STT detects the spoken language automatically, even mid-sentence, and the agent replies in the same language. Pāṇini TTS reads Modern Standard Arabic and text written in Gulf, Najdi, Egyptian, Levantine and other dialects, with Modern Standard Arabic voices. For a local accent, clone a voice with consent from a 10-second sample of a native speaker.
Put the agent on first-line inbound calls or outbound campaigns. It transfers calls live to your agents, keeps a recording and transcript of every call for quality review, and runs campaigns inside the calling window and time zone you set, with retry limits. For UAE sales calls, read the UAE rules for AI sales calls (also in Arabic) and check AI calling rules by country.
Agents cost $0.055 per minute, about AED 0.20 or SAR 0.21; 10,000 minutes come to about AED 2,020 or SAR 2,063. Rates are AED 3.6725 and SAR 3.75 per US dollar (open.er-api.com, 24 October 2026). Volume pricing for contact centres is agreed directly.
FAQ
The questions procurement and legal will ask.
In your chosen region. Enterprise customers deploying on private VPC or on-premises keep all data, calls, transcripts, CRM records, within India or any defined geographic boundary. Data is never shared across tenant workspaces. Full data residency documentation provided on request.
Yes. Sonex is DPDP compliant under India's Digital Personal Data Protection Act. For collections, each campaign has a calling window in your time zone (for example 08:00 to 19:00 IST) and a retry limit, so calling-hour rules apply to every call. Custom compliance configurations are available for enterprise customers.
Yes. Sonex Flows is natively integrated with Exotel, India's dominant enterprise telephony provider. Your existing numbers, DLT registration and DND configurations carry over without migration. Twilio, Vonage and Plivo are also supported.
Done-for-you. You provide your script, CRM access and phone numbers. We build the agent, integrate with your stack and go live. Most deployments are live within two to four weeks depending on integration complexity.
Enterprise customers get a dedicated account manager, a priority SLA with defined escalation paths, and a direct channel with the solutions engineering team. Support is not a ticketing queue, you have a person who knows your deployment.
250+ languages via Pāṇini, including deep Indian regional dialects: Bhojpuri, Garhwali, Marwari, Saraiki and many more. The same latency and the same price apply across every language.
Yes. Sonex Flows is fully BYOK. Use your existing OpenAI, Anthropic or Gemini contract and pay your contracted model rates directly. Sonex adds zero markup on LLM usage. This is a hard policy, not a negotiable option.
Talk to someone who has deployed this before.
Not a sales pitch, a working conversation about your use case, your stack and what it realistically takes to go live. You'll be talking to the founders.