Every call answered, every lead qualified. Voice agents that actually close.
Production-ready AI voice agents with natural voice quality, integrated telephony, and live analytics. Go live the same day.
Razorpay
WhatsApp
HubSpot
Twilio
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Zapier
Postgres
Stripe
OpenAIN8NZapierPostgresStripeOpenAIN8NZapierPostgresStripeOpenAIGo live in hours, not months.
Production-ready voice AI agents, built, configured, and deployed on your telephony stack, end to end.
Agent Library
Ready-to-deploy agents for every industry
Pick your industry. Each agent is pre-configured, tested, and ready to connect to your existing workflows.
Inbound
Lead Qualifier
Answers every property enquiry instantly, scores buyer intent, and separates serious buyers from browsers before anyone picks up the phone.
3x more qualified viewings booked
Enterprise · Government · Developer Teams
One platform. Every voice workflow.
Live Operations Dashboard
Every call tracked in real time. See connection rates, campaign spend, agent outcomes, and latency all in one place. No exports, no waiting, no guessing. If something breaks, you know before your customer does.
Workflows
From first ring to final outcome fully automated.
Whether a customer calls you or you call them, SonexLabs handles the full conversation workflow, not just the talking part.
Inbound
Inbound Call Flow
Step 1
Caller Rings In
Agent answers in under 500 ms: no IVR menu, no hold music.
Step 2
Caller Profile Fetched from CRM
Order history, open tickets, past interactions, pulled instantly before the first word.
Step 3
AI Understands Intent
Natural language understanding classifies the request and routes it, in real time, mid-sentence.
Step 4
Live Data Query
Agent queries your knowledge base, CRM, or internal APIs mid-conversation to give accurate answers.
Step 5
MCP, Tool Calls & Custom Workflows
Agent executes tool calls, triggers custom workflows, and calls third-party services all mid-conversation.
Step 6
Action Taken
Book
Transfer
Resolve
Done
CRM Updated + Confirmation Sent
Every outcome sentiment, action, transcript written back automatically. Zero manual entry.
Outbound
Outbound Call Flow
Step 1
Contact List Pulled from CRM
Filtered and ranked by intent score, recency, and campaign rules, before a single call is made.
Step 2
Auto Dial Initiated
Validates the number, connects the call, and hands off to the AI agent seamlessly.
Step 3
AI Conversation Runs
Handles objections, qualifies intent, and adapts tone mid-call, all in real time.
Step 4
MCP, Tool Calls & Custom Workflows
Agent triggers webhooks, runs custom workflow logic, and calls external tools using MCP, automatically.
Step 5
Smart Retry on No Answer
Missed call? The agent retries on a configurable schedule and logs every attempt automatically.
Step 6
Outcome Classified
Booked
Follow-up
DNC
Done
CRM Updated + Analytics Written Back
ROI tracked automatically. Every result, sentiment score, and transcript synced to your CRM.
Platform
Everything you need. Nothing you don't.
Voice Cloning
Agents speak in a custom voice that sounds like your brand. Upload a sample and go.
Sub-500ms Latency
Responses feel instant. No awkward pauses, no robotic delays just natural conversation.
Human Handoff
When the conversation needs a real person, the agent transfers instantly with full context already shared.
Smart Retry Logic
Missed a call? The agent retries on a configurable schedule and logs every attempt automatically.
30+ Languages
Agents converse fluently in Arabic, Hindi, Spanish, Mandarin, and 16 more. Same price, no extra setup.
Multi-Tenancy
Run separate workspaces for different clients or teams. Isolated data, configs, and billing by design.
Live Analytics
Every call outcome logged. Track connection rates, sentiment trends, and campaign ROI in real time.
10K Concurrent Calls
Built to handle enterprise workloads. Scale from 10 calls a day to 10,000 at peak no infrastructure work on your end.
Pāṇini Multilingual TTS
Speak your customers' language
Your agents can hold natural conversations in 30+ languages same platform, same pricing, no extra configuration.
Security & Compliance
Built for regulated industries. Trusted by enterprise.
End-to-end Encryption
Data encrypted in transit and at rest across every workflow.
Audit-ready Controls
Full traceability for every access event and operational action.
Tenant Isolation
Each workspace is logically separated. Data, configs, and routes never cross.
Run it your way
Managed Cloud
We handle infrastructure, uptime, and scaling. You focus on your campaigns.
Private Cloud (VPC)
Your own network boundary. Ideal for financial services and healthcare data.
On-Prem or Hybrid
Deploy inside your own datacentre or run a hybrid setup alongside existing systems.
Pricing that makes sense
Starting at $0.055/min speech, AI, telephony, and orchestration all included. No surprise bills.
Top up your wallet and use it. No lock-in, no minimum spend.
For teams running high call volumes or operating in regulated sectors.
No subscription required. Add credits, make calls, track results. Dedicated numbers and channel add-ons available separately.
FAQ
What does $0.055 per minute actually include?+
Everything. Speech-to-text, text-to-speech, LLM inference, telephony call cost, and workflow orchestration one number, nothing hidden. Competing platforms advertise a low base rate and then bill separately for AI inference, voice generation, and speech recognition. The real all-in cost on those platforms typically runs $0.13 to $0.45 per minute. Ours doesn't.
How good is the voice quality?+
Our voice models are benchmarked against ElevenLabs-quality output natural pacing, accurate emotion, and accent support across 30+ languages. We support voice cloning so your agents can speak in a custom voice that matches your brand.
Can the agent transfer to a human mid-call?+
Yes. Human-in-the-loop is built in. The agent detects when it needs to escalate, transfers the call to a live agent instantly, and passes full context so the human doesn't have to start from scratch. You configure the trigger a keyword, a sentiment score, a specific request.
Do you provide phone numbers or do I bring my own?+
Both. SonexLabs includes managed telephony numbers in the platform. If you already have a number with Exotel or Twilio, you can bring that too. No migration required.
Is this pay as you go or do I need a subscription?+
Pay as you go. You top up your wallet and spend as you call. No monthly minimum, no commitment, no wasted credits. Enterprise teams with high volume can agree a custom contract for better rates.
Can it handle enterprise call volumes?+
Yes. SonexLabs is built to handle up to 10,000 concurrent calls. Multi-tenant architecture means each workspace is completely isolated separate data, configs, and routing. Whether you're running one campaign or fifty across different clients, the infrastructure scales with you.
What industries does this work for?+
Any industry where phones are used for customer contact. Teams actively using SonexLabs include real estate agencies, lending and collections companies, healthcare intake teams, B2B sales operations, HR and recruitment firms, and fintech companies. If your team makes or receives calls at scale, the platform is built for you.
What does the Pay As You Go plan include?+
Everything. Unlimited agents, full API and integration access, custom workflow builder, managed phone numbers, and the complete platform all included. You only pay for calls at $0.055 per minute. No subscription, no monthly fee, no features locked behind a higher tier.
See a live agent call in 15 minutes
Book a 15-minute call. We will walk through your use case, your telephony setup, and get you to your first live agent.