Answers questions
Hours, location, prices you publish, what to bring, how to pay: the agent answers from the instructions you give it.
Voice agents · AI answering service
An AI answering service that answers in your caller's language
Every call answered, day or night, in English, Spanish, Hindi, Arabic or many other languages, at one flat $0.055 per minute. The agent takes messages, books appointments and transfers urgent calls to your team.
$0.055
per minute, flat
24/7
nights, weekends and holidays
~300 ms
from the caller stopping to the agent speaking
Demo
Talk to an AI answering service now.
Start a conversation in your browser and play the caller. No sign-up and no phone number needed.
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These are live agents, not recordings. The current demo agents were built for Indian businesses and speak Hindi mixed with English; your agent speaks the languages your callers use.
What it does
What the answering service handles on each call.
Takes messages
It collects the caller's name, number and reason for calling. Every call has a recording and a transcript.
Books appointments
Agents support MCP and tool calling during a call. Connect your booking calendar as a tool and it can book, move or cancel a slot.
Transfers urgent calls
The agent can transfer the call live to a person on your team.
Speaks the caller's language
Valmiki STT detects the spoken language automatically. One voice can speak across languages, and a cloned voice carries across languages too.
Sends you the details
It connects to HubSpot, Salesforce, n8n, Zapier and Make. Messages and call details go to the tools you already use.
Price
One flat price: $0.055 per minute.
You pay for the minutes callers spend on the line, whichever language they speak and whatever the hour.
| Calls a month | Average length | Minutes | Monthly cost |
|---|---|---|---|
| 150 | 3 minutes | 450 | $24.75 |
| 500 | 3 minutes | 1,500 | $82.50 |
| 1,500 | 3 minutes | 4,500 | $247.50 |
$0.055 per minute is the published price for agent calls. Telephony you connect from your own provider carries no Sonex minute charge. See pricing or the cost calculator.
Medical
Medical answering service and virtual receptionist.
For clinics and practices, the agent books, moves and cancels appointments, answers questions about hours, location and insurance you accept, and takes messages for the care team. Patients who prefer Spanish, Hindi, Arabic or another language are answered in it.
Set clear limits in its instructions: it does not give medical advice, and anything that sounds urgent is transferred to your on-call number or the caller is told to call emergency services. Before go-live, read what makes voice AI HIPAA compliant.
Legal
Legal answering service for law firms.
For law firms, the agent handles intake: the caller's name and contact details, the type of matter, the other parties involved (so you can check for conflicts) and a time for a consultation. Existing clients are put through to their attorney or their message is taken.
The agent does not give legal advice; write that into its instructions and have it say so when asked. Spanish-speaking callers can finish intake in Spanish: see the bilingual receptionist.
After hours
After-hours answering service.
Point your line at the agent when the office closes, or only when every line is busy. It answers nights, weekends and holidays, takes the message and books the next available slot, so callers are not sent to voicemail.
Calls that cannot wait until morning are transferred live to whoever is on call. Everything else is waiting for your team as a recording, a transcript and, through n8n, Zapier or Make, a message in the tools you already use.
Before you go live
Tell callers they are talking to an AI.
Write the opening line yourself. The AI disclosure and recording-notice scripts have wording in the languages people call in, and AI calling rules by country covers disclosure and recording consent country by country. Collecting payments by phone in the US? Read the Regulation F and TCPA rules for AI debt collection calls first.
FAQ
AI answering service, answered.
An AI answering service answers your business calls with a voice agent instead of a call centre. It greets the caller, answers common questions, takes messages, books appointments and transfers urgent calls to your team, at any hour.
$0.055 per minute of call, the published price. A business that takes 500 minutes of calls a month pays $27.50; 2,000 minutes cost $110.00.
Yes. Valmiki STT detects the caller's language automatically, even when they switch mid-sentence. The agent replies in the caller's language, and one voice can speak across languages, and a cloned voice carries across languages too.
Yes. Agents support MCP and tool calling during a call. It connects to HubSpot, Salesforce, n8n, Zapier and Make.
Yes. The agent can transfer the call live to a person on your team. You set what counts as urgent and where the call goes.
Yes. Every call has a recording and a transcript. Messages can also go to your email, CRM or team chat through n8n, Zapier or Make.
You choose the opening line. Many businesses say it plainly at the start; our disclosure script library has wording in several languages.
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Last verified 24 October 2026
Stop sending callers to voicemail.
Set up the agent, call it from your own phone, and switch your line over when it handles your calls the way you want.